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Testimonials

"I have enjoyed this (my first online APCO class). I liked talking to the other students and really enjoyed the exercises. The instructor made me feel welcome and kept in touch with me when I would email him, getting back in a timely manner. I want to take more APCO classes and I'm trying to get others in my department to do the same."

David Y
PST 1
Online Class

 

 
 

INSTITUTE ONLINE FAQ bullet

APCO Institute Online conducts courses via the Internet, using programs such as Internet Explorer or Netscape. Since the courses are available on web pages, they are accessible from any computer that has Internet access, whether at work, home, or a public place such as a library. The courses have the added convenience of 24-hour accessibility, making them ideal for shift-working PSAP employees.

Students and instructors see all responses to the assignments and to each other, enhancing the learning experience. Students have the opportunity to gather information from small, large or combined PSAPS. Institute Online assignments are posted weekly so students and instructors have ample time to absorb and respond to the information presented.

Training costs are greatly reduced since travel and lodging expenses are not incurred. APCO Institute tuition includes textbooks and other materials, and current APCO International members receive a tuition discount.

Demos

Try our interactive demonstration where you can post messages and read sample assignments. APCO uses two platforms for online training courses. Use the appropriate link for the class in which you are interested to see the correct platform. Create an account and logon to the classroom site using your account. Select the Demo class from the list of classes. The class enrollment key is student.

Create an account at this classroom site for the following courses.

  • Public Safety Telecommunicator 1 (PST)
  • Leadership Certificate Program - Registered Public Leader (RPL)

Online Training Courses From The Response Network


Create an account at this classroom site for the following courses.
  • Chapter Officer Training & Mentoring (COTM)
  • Communications Center Supervisor (CCS)
  • Communications Training Officer (CTO)
  • Communications Training Officer Instructor (CTOI)
  • Crises Negotiations (Crises)
  • Customer Service in Today's Public Safety Communications Center (CSTPS)
  • Emergency Dispatch Manager (EMDM)
  • Emergency Medical Dispatch (EMD)
  • Emergency Medical Dispatch Concepts (EMDC)
  • Emergency Medical Dispatch Instructor (EMDI)
  • Fire Service Communications (FSC)
  • Fire Service Communications Instructor (FSCI)
  • Public Safety Communications Staffing and Employee Retention (S&R)
  • Public Safety Telecommunicator 1 Instructor (PSTI)
  • Telecommunicator Role in Homeland Security (TRHS)

Classroom Login

Registration

Interactive Demo (see above for instructions)

Institute Online FAQ

Contact Institute Online

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