World Headquarters
351 N. Williamson Blvd.
Daytona Beach, FL 32114-1112
General Email: apco@apcointl.org
386.322.2500
888.APCO.9-1-1
888.272.6911

WASHINGTON D.C. OFFICE

Office of Government Affairs (Website)
1725 Desales Street, NW
Suite 808
Washington, DC 20036
General Email: dcoffice@apcointl.org 
202.833.2700
Fax: 202.833.5700

HEADQUARTERS STAFF DIRECTORY

Administration
Executive Director George S. Rice, Jr. x2416
Deputy Executive Director Mark Cannon x2425
Executive Assistant Anita Harrington x2418 

Human Resources
Director Ricky Marshall x2481 

Member Services  (Website)
Director Susan Stowell 2412 
Membership Services Manager Ann Russo x2482
Membership Assistant Temp Denise Hardy x2444

Conference & Meeting Services (Website)
Director Barbara Myers x2457
Conference & Meeting Services Manager Casey Epton x2443
Tradeshow Manager Brigid Blaschak x2454
Senior Meeting Coordinator Patricia (Tricia) Giannini x2424
Conference & Meeting Services Intern Lindsey Galasso x2441

Institute  (Website)
DirectorJulie Troutman x2448
Training Course Instructor Alicia Ihnken x2442
Institute Operations Manager Kathy Schatel x2483
Institute Online Coordinator Anne Marie Armbruster x2423
Training Course Coordinator Vicki Menzel x2485
EMD Program Manager Pam Kaufman x2447
EMD Program Coordinator Darlene Hines x2458
Customer Service Coordinator Ethel Plummer x2484
Administrative Support Temp x2456

Technology & Support Operations 
Director Dennis Divine x2411 
Technical Assistant James Russell x2413
Administration Support Manager Ray Barnes x2419 
Receptionist/Mail Clerk Libby Williams x2420
Receptionist Jackie Bender Operator
Shipping Clerk Florence Lutcza x2419

Accounting   
Accounting Manager Anna Warren x2427 
Assistant Accounting Manager Liz Hess x2428 
Accounting Clerk DeeDee Williams x2449
Accounting Clerk Traci Jones x2414

Comm Center & 9-1-1 Services
Director Robert Smith x2486
Manager Comm Center & 9-1-1 Services Loredana Elsberry x 2422
Special Projects Manager Amanda Byrd x2446
Technical Services Manager Steve Wisely 386.235.3592
Resource Coordinator Kathy Lawrence x2455
Administrative Support Teral Peck x2445

Automated Frequency Coordination (Website)
Acting Director Farokh latif x2476 
Engineering Services Manager Farokh Latif x2476 
Processing Services Manager Michelle Fink x2466 
Team Leader Wendy Caruthers x2468
Team Leader Lynn Robbins x2471
Processor Karen Ritenour x2470
Processor Judy Stone x2473
Licensing/Interference Specialist Christine Phelps x2463 
Licensing Assistant Carol DiCaro x2462

Legal and Government Affairs

Director Robert Gurss, Esq.

Director of Legislative Affairs
Yucel Ors

Government Affairs Coordinator
Chandra Champion
202.833.7010

Director of Marketing & Communications/Publications
Garry Mendez
917.608.9873

Media Inquiries
Courtney McCarron
202.833.9600
1725 DeSalles Street, NW
Suite 808
Washington, DC 20036

Manager of Marketing & Communications/Publications
Courtney McCarron
202.833.9600